How We Give Thanks…
Do you remember if the cashier looked you in the eye and said “thank you” at the store lately? Or if the spirit of a place implied it was grateful you were there?
Kitchen Kettle Village gives thanks for our employees, our guests, our history, and our Lancaster County community every single day. We show that gratitude through things like staff training that empowers people to confidently welcome every guest to their store and share the newest products that will allow them to take home a piece of Lancaster culture. All our guests are important and deserve a smile. Our founders and my grandparents, Bob and Pat Burnley, instilled that principle in their family and in their team at Kitchen Kettle.
Smiles show up at staff meetings as well as around the dinner table. They created a culture of gratitude at the Village that three generations have continued and expanded. We go around the conference room table and acknowledge our teammates at all of our meetings. And we go around the Thanksgiving table and say what we’re thankful for each year. It is common, and always echoed, that the chance to work at a place that is exciting, challenging, and successful is on everyone’s list of why they’re thankful.
This month Kitchen Kettle Village says “thanks” in the form of many extras – the BE Thankful Country Fair, weekday specials on rooms at the Inn, Kettle Bucks in the Jelly Room, local food creations at the Kling House Restaurant, our Giving Back project and many more. We encourage you to find local treasures that will help you give thanks on a daily basis. Visit with us until 9pm on Fridays starting this week through Christmas. It can be the perfect way to make new traditions with a twist as you decide the best way for your family to say “thanks!”
Kitchen Kettle Village is bustling with 42 shops, restaurants and lodging centered around a world famous canning kitchen. We’ve been entertaining visitors from all over the world for more than 60 years. With unique specialty shops, delicious restaurants and eateries, charming lodging, and of course, the famous Jam and Relish Kitchen, guests can watch local farm women putting up over 90 original recipes of jams, jellies, and relishes in large open kettles, take a carriage ride, or enjoy the free seasonal Festivals and year-round family events.